Shipping policy

Order processing time

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays are processed the next business day.


Courier services

We work with reliable couriers in Bulgaria:

  • Econt

  • Speedy


Delivery times

  • Standard delivery in Bulgaria: 1–3 business days.

  • To remote locations: a delay of +1–2 days is possible.

⚠️ These deadlines are approximate. Creative Boutique is not responsible for delays caused by couriers, bad weather conditions or other extraordinary circumstances.


Shipping prices

  • The delivery cost is calculated automatically when finalizing the order and depends on the selected courier and delivery address.

  • For orders over 150 BGN we offer free shipping .


Delivery to office or address

  • You can choose delivery to the courier's office or directly to your address.

  • When placing your order, please indicate your preferred method.


Shipment tracking

After sending the order, you will receive an email or SMS with a tracking number from the courier.


International deliveries

We currently only deliver to Bulgaria .


Damaged or missing shipments

Please inspect your shipment upon receipt. If you notice any missing or damaged items, please contact us within 24 hours at rslnyyy@gmail.com so we can assist.


Contact

For any questions regarding delivery, please contact us:

📧 Email: rslnyyy@gmail.com
📍 Address: Ruse, 13 N. Yo. Vaptsarov St.
📞 Phone: 0896 337 566