General terms and conditions

Welcome to Creative Boutique!

The terms “we”, “us” and “our” refer to CRV.Wear . Creative Boutique operates this online store and website, including all related information, content, functionalities, tools, products and services, with the aim of providing you with a carefully selected shopping experience (hereinafter referred to as the “Services”). Our store operates through the Shopify platform, which enables us to provide you with these Services.

These Terms of Use, together with any policies they refer to (“Terms”), describe your rights and obligations when using the Services.

Please read these Terms carefully. By accessing and using our Services, you acknowledge that you agree to them and to our Privacy Policy. If you do not agree, you must not use or access the Services.

1. Access and account

By agreeing to these Terms, you declare that you are of legal age under the laws of Bulgaria or have the consent of a parent/guardian.

To use our store (including shopping), you may be required to provide information such as your email, shipping and payment address. You are responsible for the accuracy of this information.

You are solely responsible for the security of your account credentials and for all actions taken through your account. You may not transfer or sell your account to third parties.

2. Our products

We do our best to accurately represent our products, but colors and appearance may vary due to your device settings.

All descriptions are subject to change without notice. We reserve the right to discontinue products at any time or limit quantities.

3. Orders

By placing an order, you are making an offer to purchase. Creative Boutique reserves the right to accept or decline an order. An order is considered accepted after confirmation from us and payment has been processed.

Your purchases are subject to return or exchange only according to our Return Policy. .

The products are offered for personal use and cannot be purchased for resale.

4. Prices and payment

Prices are subject to change without notice. The price you pay is the one in effect at the time of order and is stated in the confirmation email.

Prices do not include shipping fees, taxes, customs or other charges unless expressly stated.

You agree to provide current and accurate payment information. You represent that you are authorized to use the card provided and will pay all charges incurred.

5. Delivery

We are not responsible for delivery delays caused by couriers, customs or unforeseen events. Once we hand over the products to the courier, the risk passes to you.

6. Intellectual property

All rights to trademarks, images, text, graphics, designs and other content in the Services are owned by Creative Boutique or our partners.

You may use the Services only for your personal, non-commercial use. You may not copy, distribute, modify, or publicly perform any part of the Services without our written consent.

7. Shopify Connection

Creative Boutique uses Shopify to power this store. However, all sales are made directly with Creative Boutique. Shopify is not responsible for your purchases or any damages that may arise.

8. Feedback

If you provide us with ideas, suggestions or feedback (“Feedback”), you grant us the right to use them freely to improve our services.

9. Prohibited actions

It is prohibited to use the Services for illegal purposes, send spam, introduce viruses, abuse intellectual property rights, or take any action that would harm Creative Boutique or other customers.

10. Termination

We may terminate your access to the Services at any time for any breach of these Terms. Certain sections (e.g., Intellectual Property, Liability) will survive termination.

11. Disclaimer of Warranties

All services and products are provided “as is” and “as available.” We do not warrant that the site will be error-free or uninterrupted.

12. Limitation of liability

Creative Boutique is not liable for any direct or indirect damages, loss of data or profits arising in connection with the use of our services or products.

13. Indemnity

You agree to indemnify Creative Boutique for any claims arising from your breach of these Terms or applicable law.

14. Applicable law

These Terms are governed by the laws of the Republic of Bulgaria. All disputes shall be subject to the competent courts in Bulgaria.

15. Changes to the terms and conditions

We may update these Terms at any time. Changes will be posted on this page and are effective upon posting. By continuing to use the site, you agree to the updated Terms.

16. Contact

If you have any questions about these Terms, please contact us:

📧 Email: info@crv.bg
📍 Address: Ruse, 13 N. Yo. Vaptsarov St.
📞 Phone: 0896 337 566
🆔 UIC: 207593701